Shipping policy
Shipping Policy — Lumex Flashlights
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States) We offer the following shipping options:
- Standard Shipping (5–7 business days) — rates calculated at checkout
- Expedited Shipping (2–3 business days) — rates calculated at checkout
- Overnight Shipping (1 business day) — rates calculated at checkout
Free standard shipping is available on orders over $75.
International Shipping (Canada & Rest of World) We ship internationally to Canada and select countries worldwide. Shipping rates and delivery estimates are displayed at checkout. Please note that customs duties, taxes, and fees are the responsibility of the customer.
Supplier-Fulfilled Orders Some products ship directly from our brand partners. These orders may ship separately with individual tracking numbers and slightly different delivery timelines.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number to follow your package.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@lumexflashlights.com.
Questions? 📧 support@lumexflashlights.com 📞 707-704-6483 🌐 lumexflashlights.com